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Customer reviews of Alexander Daniel

At Alexander Daniel we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and straightforward as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alexander Daniel

Alexander Daniel
5
5.0

All 388 customer reviews

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  • 5

    I bought

    By Anonymous on 06 April 2022 | Verified purchase

    I bought a car from Alex.The whole process was good.Alex gave me enough time to decide what I wanted.He helped me to insure and tax my car for me to get home safely.Alex is really a nice guy he sorted out a reverse camera as my old car had a camera and was so much used to the camera when reversing.

    Reply from Alexander Daniel on 17/04/23

    Dear customer, Thank you for sharing your positive experience buying a car from us. It's great to hear that we gave you enough time to decide what you wanted and even helped you with the insurance and tax. Helping you arrange a reverse camera also demonstrates our commitment to customer satisfaction. We hope you enjoy your new car! Best wishes, Alexander (Director)


  • 5

    Above and expectations

    By Phil on 01 April 2022 | Verified purchase

    Car was well presented and valeted, absolutely immaculate, had a few questions which Alexander was more than happy to help with, and even opened on his sons birthday just so I could collect my car a day earlier.

    Reply from Alexander Daniel on 17/04/23

    Dear Phillip, Thank you for sharing your positive experience with us. We're delighted to hear that you felt we went above and beyond to ensure that you were completely satisfied with your purchase. We appreciate your business and hope you enjoy your new car. Best wishes, Alexander (Director)


  • 5

    Amazing

    By Jake Haigh on 29 March 2022 | Verified purchase

    I bought an older Mercedes with low mileage, the car has been perfect and the service was exceptional.

    Reply from Alexander Daniel on 17/04/23

    Dear Jake, Thank you for your review! We are delighted to hear that you are happy with your Mercedes and the service you received from us. Please don't hesitate to reach out if you need any further assistance in the future. Best wishes, Alexander (Director)


  • 5

    Great dealership, a pleasure to buy from. Excellent service, very pleased

    By Anonymous on 27 February 2022 | Verified purchase

    Alexander Daniel's website inspired confidence and when I arrived at the dealership I knew right away that I was in good hands. Alexander gave me as much time as I needed to inspect the car , was excellent at talking me through things and answering any questions, a really professional and reassuring approach which I very much appreciate. Excellent service and an excellent car. Alexander clearly takes pride in selecting his stock carefully and to a very high standard, great to see and very reassuring. I am very pleased and I recommend Alexander Daniel very highly.

    Reply from Alexander Daniel on 17/04/23

    Dear customer, Thank you for your positive review of Alexander Daniel. It's great to hear that you had an excellent experience with our dealership and that you were impressed with the quality of our cars. We take pride in our professional and reassuring approach to helping customers find the perfect car for their needs. We appreciate your recommendation and look forward to serving you again in the future. Best wishes, Alexander (Director)


  • 5

    Great car dealership with good customer service

    By Julia S on 19 February 2022 | Verified purchase

    We went to see a car at Alexander Daniel’s which was in the showroom and already prepared & good to go. We found the car to be in excellent condition. All cars there are premium brands and appear to be formerly cherished by their owners. We were met by Alex who was exceptionally friendly and prides himself on offering exceptional customer service. He is a very affable character, who seems very trustworthy and is keen to negotiate with you if that is what you wish, but leaves you to assess his motors in your own time without the constant pressure you usually get from standard car dealerships. We agreed a deal and he offered for us to use his trade contacts in the future should we so wish, however we are well out of his catchment area. We also got 3mths warranty with the car as a part of the deal. We would definitely recommend him to other buyers.

    Reply from Alexander Daniel on 17/04/23

    Dear Julia, Thank you for taking the time to leave such a detailed and positive review. It's great to hear that you had a good experience with us and that you found the car to be in excellent condition. We take pride in offering exceptional customer service, and it's always gratifying to hear when our efforts are appreciated. Thank you for choosing Alexander Daniel, and we hope to see you again in the future. Best wishes, Alexander (Director)


  • 5

    Total Customer focussed services

    By Chris Ward on 17 February 2022 | Verified purchase

    Owner managed business which is totally customer focussed. I travelled 200 miles plus to get there by train. I was met at the station, left alone to look at a car I had bought unseen, then given Alexander’s undivided attention whilst he guided me through the BMW controls. I have no hesitation in recommending him and his company for a worry free purchase.

    Reply from Alexander Daniel on 17/04/23

    Dear Chris, Thank you for taking the time to share your experience. It's great to hear that you felt well taken care of and that your long journey was worth it. We are dedicated to providing excellent customer service, so we're glad it showed in your experience. Thank you for recommending us to others and we hope you enjoy your BMW! Best wishes, Alexander (Director)


  • 5

    Fantastic family run business.

    By Belinda Garnett on 01 February 2022 | Verified purchase

    Outstanding customer service. What a great experience I had from when I first viewed my car to actually buying it. No sales pitches or pressure I was simply left alone and they were there if needed. Perfect!!! All cars are in immaculate condition I just wish I had found them sooner.

    Reply from Alexander Daniel on 17/04/23

    Dear Belinda, Thank you for sharing your experience with us. We're glad to hear that you had a great experience with our family-run business. Our team takes pride in providing outstanding customer service and ensuring that our cars are in immaculate condition for our customers. We appreciate your feedback and hope to see you again in the future. Best wishes, Alexander (Director)


  • 5

    By Analin Warren on 10 January 2022 | Verified purchase

    very good service

    Reply from Alexander Daniel on 17/04/23

    Dear Analin, Thank you for taking the time to share your feedback. We appreciate your business and are pleased to hear that you had a positive experience with us. If there's anything else we can do for you, please don't hesitate to let us know. Best wishes, Alexander (Director)


  • 5

    By Anonymous on 15 December 2021 | Verified purchase

    First class from start to finish. Pleasant, helpful and informative. Quality stock and fair pricing. I will recommend him.

    Reply from Alexander Daniel on 17/04/23

    Dear customer, Thank you for your positive review. We pride ourselves on offering first-class service to all our customers, from the moment they walk through the door to the moment they drive away in their new car. We are delighted to hear that you had a pleasant, helpful, and informative experience with us and that you were impressed by our quality stock and fair pricing. Thank you for recommending us, and we hope to see you again in the future. Best wishes, Alexander (Director)


  • 5

    By Anonymous on 09 December 2021 | Verified purchase

    They were great from start to finish. The car was valeted and thoroughly checked. Alexander was very communicative and helpful.

    Reply from Alexander Daniel on 17/04/23

    Dear customer, Thank you for your 5-star review. We are glad to hear that you felt we provided great service from start to finish and that the car was in good condition. It was a pleasure doing business with you and we hope to see you again in the future. Best wishes, Alexander (Director)