Customer reviews of Alexander Daniel

By Cameron R on 30 August 2017 | Verified purchase

I purchased my first car - black Toyota Aygo 07 plate earlier this month, i need to say that the service was outstanding. Noticed a brilliant price on such a low milage car with other models of the same price, year and condition at an extra 30,000 miles at other dealers. Booked a viewing and test drive first with fantastic contact between myself and the dealer - follow up confirmation and welcoming staff. The car was outstanding with the exclusion of a couple very minor nicks as outlined in the ad. Service was brilliant with the chance to have a necessary new rear-view mirror and a scratch removed - happened very quickly/outstanding standard. Free to view and drive the car entirely with all questions answered. Purchasing the car was a smooth and swift process with extremely helpful staff offering assistance with any potential future issues that could possibly arise, but I can't see that happening with this little gem of a car. I would highly recommend this dealer, without a doubt.

Reply from Alexander Daniel on 02/10/17

Dear Cameron, thank you for taking the time to post such a detailed review. We really appreciate this as it shows exactly how we work. We specialise in offering low mileage cars at competitive prices and are also always very honest and detailed in our description of the cars. Our clients often travel long distances to visit us, so it is important that it isn't a wasted journey. Thank you for recommending us to others. We're glad to hear that your car is 'a gem' and hope you enjoy driving it! Best wishes, Alexander (Director)

By Matthew S on 23 August 2017 | Verified purchase

Very happy with the car. Excellent no pressure service from start to finish. Would definitely buy from here again.

Reply from Alexander Daniel on 18/11/17

Dear Matthew, thank you for taking the time to post your five star review. We're pleased to hear that you would buy from us again and look forward to seeing you in the future! Best wishes, Alexander (Director)

By Mark B on 14 August 2017 | Verified purchase

Bought a 2006 Astra SXI from Alexander recently. Extremely happy with the service I received. A friendly, no pressure atmosphere and nothing was too much trouble. The after sales service is outstanding and they go above and beyond to make sure the customer is 100% happy. I would definitely buy from there again. 5 star service.

Reply from Alexander Daniel on 02/10/17

Dear Mark, thank you for your five star review. Our after sales service is just as important as the vehicles themselves. It's important that if a customer has a query after they have bought their car, we will help them quickly and efficiently. We are a small family business and so always go the extra mile to make sure our clients are happy. We look forward to welcoming you back in the future. Best wishes, Alexander (Director)

By NATHAN R on 09 August 2017 | Verified purchase

From start to finish my experience was nothing short of fantastic.. Great communication. Delt with fast and precise.. No hassle and a really easy transaction.. I'm very happy with my purchase. I will definantly use this company again and very trust worthy and reliable.

Reply from Alexander Daniel on 02/10/17

Dear Nathan, thank you for taking the time to post a review for us. We really appreciate it. We're pleased to hear that you are very happy with your car and look forward to seeing you again in the future! Best wishes, Alexander (Director)

By BARBARA O on 01 August 2017 | Verified purchase

Very good customer service and got a great car from this dealer

Reply from Alexander Daniel on 01/08/17

Dear Barbara, we are delighted to read your five star review. It's great to hear that you felt you received 'good customer service' and that you bought a 'great car'. We hope you enjoy driving it! Best wishes, Alexander (Director)

By Wilfred G on 28 July 2017 | Verified purchase

Excellent service from friendly staff. The vehicle was thoroughly valeted and was completely as described in the advert. I would not hesitate to recommend this dealer to anyone.

Reply from Alexander Daniel on 01/08/17

Dear Wilfred, we are over the moon to hear that you enjoyed your car buying experience. Cars are a big financial commitment, so it's important that you receive excellent service. Thank you for recommending us to others. Best wishes, Alexander (Director)

By Lee F on 22 July 2017 | Verified purchase

Very professional approach and wasn't 'too pushy'. Dealt with Daniel and was very helpful. When picked up the car it was spotless, drives smooth and very satisfied. Receiced all service history and even helped with taxing online. Would definitely recommend them. Lee Fletcher.

Reply from Alexander Daniel on 23/07/17

Dear Lee, thanks for posting your five star review - we really appreciate it. As we carefully source high quality stock, we don't need to adopt 'pressure sales' tactics to sell our cars. It's good to hear that you found us to be professional and helpful and we are pleased that you would recommend us to others. We hope you enjoy driving your car! Best wishes, Alexander Daniel (Director)

By Nick T on 22 July 2017 | Verified purchase

Very, friendly, efficient and helpful. I moved back to the UK from overseas and they made every stage of the sales process easy. They were very accommodating as they offered to store my car for two weeks before I moved home. I had some minor issues a week after I bought my Ford Focus and they sorted out the problems in speedy time. I live in West Yorkshire and they even found a garage nearby who have turned out to be just as friendly and helpful. The car is in top condition and I would highly recommend them to anyone buying a future car.

Reply from Alexander Daniel on 23/07/17

Dear Nick, thank you for writing such a glowing review. Although we carefully source high quality stock and make sure every vehicle has a pre-delivery inspection, the nature of used cars means that very occasionally a vehicle may have fault after purchase. This means it's important that you buy from a dealer you can trust and have the confidence they will support you in case of a fault. Providing great after sales service is very important to us, so I'm pleased that we were able to get your car fixed quickly and efficiently for you. Even after your warranty period has ended, if you have any more queries about your car, please feel free to give us a call and we will continue to do our best to help you out. I'm pleased you are happy with your car and would like to thank you for recommending us to others. It was a pleasure doing business with you. Best wishes, Alexander (Director)

By THERESA C on 13 July 2017 | Verified purchase

Really friendly service. Nice cars. Happy customer! Highly recommend for great quality.

Reply from Alexander Daniel on 22/07/17

Dear Theresa, we are delighted to read your fantastic review. Online reviews are really important to our business, so thank you for posting this. We do our best to make sure we provide great quality cars along with friendly, efficient service. We are pleased you are a happy customer and hope you enjoy driving your car! Best wishes, Alexander (Director)

By Steven H on 06 July 2017 | Verified purchase

Excellent service from all the staff and nice to have honest opinions of their cars. A pleasure to do business with and would highly recommend to anyone looking for a car that turns out to be what it says.

Reply from Alexander Daniel on 01/08/17

Dear Steve, thanks for taking the time to post your feedback. It's fantastic to hear that we were a pleasure to do business with. You were a pleasure to meet too! We always give honest opinions of the strengths and weaknesses of different cars. It is important that you are properly informed as this helps you make the right decision about your car purchase. Thank you for recommending us to others, this is much appreciated. We hope you enjoy driving your car. Best wishes, Alexander (Director)