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Customer reviews of Alexander Daniel
At Alexander Daniel we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and straightforward as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 246 customer reviews
Six months later...
By Clare H on 18 October 2017 | Purchase not verified
I bought a Grand Vitara from Alexander last April, had an excellent customer service experience, the team were great and went above and beyond. I love the car, fantastic condition, and I have had no problems other an a small weld required to the exhaust but then it is over 10 years old. It has just had its 60,000 service and no problems with it either. Thanks team!
Poor rang me on way to collect to say car was sold
By Mike K on 17 October 2017 | Purchase not verified
Spoke to 2 people at the garage regards buying a car was told car was available agreed to buy the car and collect same day at 4:45 even offered to pay in full over the phone having not even driven the car was told could sort that when I got there. Everything was very professional and polite Gave my name, full address and email for them to complete the invoice to speed things up prior to my arrival Was on the way to the garage and that’s when it all went wrong they called me at 4:10 to say another person who works there had sold the car by mistake. Had already swapped insurance over and now out of pocket. I needed the car for work as current car had broke beyond repair hence why this was a massive disappointment.
By Terry A on 14 August 2017 | Purchase not verified
Alexander clearly knows his business, and sources good quality well maintained cars - the vehicle I bought from him is exactly what I wanted, the buying experience was spot on, and I would be happy to recommend him highly to any potential car buyer
By Trevor A on 11 May 2017 | Purchase not verified
In 25 years of buying used cars from a dealer, never have i come accross such a friendly, well organised dealer. Never have i left a dealer feeling 100% confident that they will look after me, untill i came here. Alexander and Max are incredibly polite and very nice people to deal with, If they tell you they will do something, they will do it. Really pleased i stumbled accross these guys. It was a pleasure dealing with you and when i do want to change my car, i promise you guys will be the 1st place i come and quite possibly the only place i come back too. Thankyou.
A LITTLE GEM OF A PLACE
By Simon M on 10 January 2017 | Purchase not verified
From my first phone conversation with Alexander I knew I would be getting a car from them, he was brilliant. There was no pushy salesman and it was a pleasure to deal with them so much so that I recommend them to people all the time and I know I will definitely be purchasing another car from them in the future. Excellent place.
service with a smile
By douglas i on 08 January 2017 | Purchase not verified
excellent service ,nothing was too much trouble ,helped us fill in the forms ,no pressure when buying ,very relaxed and professional .love our new car thank you marion and doug irvine