Customer reviews of Alexander Daniel

By Paul H on 20 August 2016 | Verified purchase

Very courteous, no pressure sales. Excellent comms, always helpful and a genuine desire to provide good service. The icing on the cake is that the car seems excellent and was bought at a competitive price. Highly recommended!

Reply from Alexander Daniel on 18/10/16

Dear Paul, thank you for your great review. We appreciate your feedback. If you have any queries with anything in the future, please let us know and we will be happy to help. Best wishes, Alexander (Director)

By Yvonne F on 15 August 2016 | Verified purchase

I have recently purchased 2 vehicles from Alexander Daniel's - this is my 3rd time of buying from them. I always receive a personal service, I don't feel pressured to buy, any questions I ask are answered openly and honestly. My needs and requirements are taken into consideration and advice is freely and readily available . I have only ever received an excellent standard of customer service from them. You can buy with peace of mind knowing that they value their customers.

Reply from Alexander Daniel on 25/10/16

Dear Yvonne, We hope you are enjoying your new cars. Thank you for taking the time to post a review for us. We wanted to thank you for your custom once again. As already mentioned, you know we will always look after you and hopefully look forward to seeing you again in the future. Best wishes, Alexander

By Roy P on 29 April 2026 | Purchase not verified

I thought I would write a review of my experience of purchasing a car from Alexander and Daniel so here goes Alexander is very easy going in his approach to selling there is no pressure what's so ever even when I offered to part ex my car which by the way was rather grotty there was no umming or arring at all he is extremely professional polite and courteous and above all very honest in his approach to dealing with customers I had a slight issue with the car I purchased which was sorted out with no problem or hesitation nothing is to much trouble even after you have purchased your vehicle I would recommend to anybody looking for a car to buy one from Alexander and Daniel

Reply from Alexander Daniel on 11/06/26

Dear Customer, Thank you for taking the time to leave such a detailed review. We're delighted that you found the buying experience relaxed and pressure-free, and that any issues after purchase were resolved quickly and without hesitation. Your recommendation means a great deal to us. Best wishes, Alexander (Director)

By Anonymous on 17 September 2025 | Purchase not verified

First Class in every way From our first telephone enquiry, to our driving the car away ,he smoothed all of the hassle involved in selling and purchasing a car. From road tax, transfer of car forms, number plate assignment, he did it all. We travelled a distance to view and purchase the car, but it was worth it. He is certainly a lovely trustworthy salesman. Thank you Alexander

Reply from Alexander Daniel on 11/06/26

Dear Customer, Thank you for such a lovely review. Travelling a long distance to buy a car requires a great deal of trust, so we're particularly pleased that you felt the journey was worthwhile. It's wonderful to hear that we were able to make the paperwork and changeover process as smooth and hassle-free as possible. Best wishes, Alexander (Director)

By Chris D on 10 March 2025 | Purchase not verified

Purchased a car priced at the very top end of the valuation. The car had obviously been machine polished and at first glance looked good. As other reviewers have stated, Alexander does leave you alone to view. Unfortunately I wish I had been a bit more particular viewing the car. I have now found out it is not what I expected having paid top price. It was advertised as 1 previous owner, correct, Lex Leasing, which was not disclosed to me. I only found out by looking through the service records, which I now know why Alexander flipped through them so quickly. Although in law it was 1 previous owner, this car has obviously been driven by more than 1 or 2 people. To future buyers, be more thorugh than I was.

Reply from Alexander Daniel on 06/06/25

Dear Chris, Thank you for your feedback and for sharing your experience. I’m sorry to hear that the car didn’t fully meet your expectations. To clarify, your vehicle log book showed only one previous registered owner - Lex Leasing, a car leasing company. While it’s true that leased vehicles may be driven by one or more people during the lease term, the official ownership remains with the leasing company until resale. The leasing company do not share details with us about how many people have driven the car. We are transparent about the ownership history as recorded in the log book. The car also had a great service history, which we considered when pricing it. As you haven’t mentioned any issues with its condition or reliability, we’re pleased to know it has been a dependable vehicle so far. I apologise if the details of the service records weren’t discussed thoroughly during your viewing. I appreciate your feedback and will make sure future customers get a clearer explanation about what “1 previous owner” means in cases like this. Thank you again for your comments, and I hope you continue to enjoy the car. Best regards, Alexander (Director)

By Beverley P on 19 November 2024 | Purchase not verified

Very professional service without being too stuffy or over the top. Good quality cars for sale, matched by a quality service by Alexander.Alexander explained how he worked, up front without any hidden agenda. Highly recommended and would definitely use Alexander should the need arise to change the car again.

Reply from Alexander Daniel on 06/06/25

Dear Beverley, Thank you for your thoughtful review. We’re pleased to hear you appreciated the professional yet approachable service and found the car quality to your satisfaction. Transparency and honesty are values we hold in high regard, and it’s great to know that came across clearly. We look forward to assisting you again whenever you’re ready for your next vehicle. Best wishes, Alexander (Director)

By Anthony G on 29 December 2023 | Purchase not verified

I can’t speak highly enough of Alexander (and his retired father, Andrew) who are genuinely honest and straightforward people. As my previous car had been written off by a careless third party (not me!) I was looking for a prestige car within my budget. Having searched the internet, I discovered there’s a lot of scams with offers “too good to be true”Imagine my relief when I found the Alexander Daniel site with a low mileage prestige car at a price I could afford. I spoke to Alexander on the phone who is not at all pushy - on the contrary, just very helpful, and invited me to see the vehicle any time, which I did, even though they are 3 hours from where I live. As soon as I met Alexander and saw the vehicle, I felt genuinely confident that I would be happy to buy a car from Alexander, which I did. As it turned out, Alexander had already told me that he would be in holiday on the day I arranged to collect the car, and so his father, Andrew, was there to meet me, who is equally straightforward and helpful. Would I buy a car here again? 100% yes! Would I recommend these guys? Another 100% yes! It’s early days, but I’m delighted I decided to buy a car here. Once you find someone you can trust, then you don’t need to shop around. Thank you Alexander - and Andrew!

Reply from Alexander Daniel on 11/06/26

Dear Anthony, Thank you for such a thoughtful and detailed review. Trust is something that has to be earned, particularly when buying a used car from several hours away, so your comments mean a great deal to both my Father and me. We're delighted that you found the right car and felt confident throughout the process. Thank you for making the journey to see us and for your wholehearted recommendation. Best wishes, Alexander (Director)

By Paul M on 04 August 2023 | Purchase not verified

Absolutely brilliant experience from start to finish. For a refreshing change there was no high pressure sales techniques applied, Alexander just left to us to look at the car at our leisure, didn’t mess around either when it came to working out a price on part exchanging my previous car either. Show room is lovely, all the cars were presented to a very high standard and I’d have no hesitation in recommending AD or returning in future years. Many thanks for a great and pleasant buying experience. Paul M.

Reply from Alexander Daniel on 17/09/24

Dear Paul, Thank you for your kind words. We’re thrilled to hear that you had such a pleasant and pressure-free buying experience with us. It’s great to know that you appreciated the high standard of our vehicles and the straightforward approach to pricing. We look forward to welcoming you back in the future and appreciate your recommendation. Best wishes, Alexander (Director)

By Boris S on 07 March 2023 | Purchase not verified

Maybe it's a little bit late as I have bought my first UK car from Alexander back in November, but I finally got some time to write this review. For a foreigner buying a car might be a headache, but Alexander did everything he could to make the process smooth and nice. The car was in a nice condition, went smoothly through guarantee time provided and still running. When time would come to change the car for an upgrade, I would definitely first check Alexander's stock and can recommend others to buy from him.

Reply from Alexander Daniel on 17/04/23

Dear Boris, Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a positive experience and that we were able to make the car-buying process smooth and enjoyable for you. We're glad to hear that the car you purchased was in great condition and that it has continued to run well for you. We appreciate your recommendation to others and we would be honored to assist you with your future car purchases. Thanks again for choosing us as your dealership, and we wish you all the best with your current vehicle! Best wishes, Alexander (Director)

By Tom D on 20 February 2023 | Purchase not verified

14/02/23 I purchased an audi a6 estate from Alexander Daniel. The vehicle was as described and in great condition for its age. The customer service from Alexander was impeccable, I would definitely consider another vehicle from this dealer. I did pay the top end price for the vehicle however, you get what you pay for. I have since had this vehicle inspected by an independent garage, no issues found. Alexander, 10/10.

Reply from Alexander Daniel on 17/04/23

Dear customer, Thank you for taking the time to leave us a 10/10 review! It's fantastic to hear that you're happy with the Audi A6 estate you purchased from us and that it was in great condition for its age. We're pleased that you found our customer service to be impeccable, and we appreciate your positive feedback. It's also great to hear that you had the vehicle inspected by an independent garage and no issues were found. Thank you for considering us for your future vehicle needs and we hope you continue to enjoy your Audi A6 estate! Best wishes, Alexander (Director)