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Customer reviews of Alexander Daniel

At Alexander Daniel we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and straightforward as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alexander Daniel

Alexander Daniel
5
5.0

All 394 customer reviews

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  • 5

    Great car dealership with good customer service

    By Julia S on 19 February 2022 | Verified purchase

    We went to see a car at Alexander Daniel’s which was in the showroom and already prepared & good to go. We found the car to be in excellent condition. All cars there are premium brands and appear to be formerly cherished by their owners. We were met by Alex who was exceptionally friendly and prides himself on offering exceptional customer service. He is a very affable character, who seems very trustworthy and is keen to negotiate with you if that is what you wish, but leaves you to assess his motors in your own time without the constant pressure you usually get from standard car dealerships. We agreed a deal and he offered for us to use his trade contacts in the future should we so wish, however we are well out of his catchment area. We also got 3mths warranty with the car as a part of the deal. We would definitely recommend him to other buyers.

    Reply from Alexander Daniel on 17/04/23

    Dear Julia, Thank you for taking the time to leave such a detailed and positive review. It's great to hear that you had a good experience with us and that you found the car to be in excellent condition. We take pride in offering exceptional customer service, and it's always gratifying to hear when our efforts are appreciated. Thank you for choosing Alexander Daniel, and we hope to see you again in the future. Best wishes, Alexander (Director)


  • 5

    Total Customer focussed services

    By Chris Ward on 17 February 2022 | Verified purchase

    Owner managed business which is totally customer focussed. I travelled 200 miles plus to get there by train. I was met at the station, left alone to look at a car I had bought unseen, then given Alexander’s undivided attention whilst he guided me through the BMW controls. I have no hesitation in recommending him and his company for a worry free purchase.

    Reply from Alexander Daniel on 17/04/23

    Dear Chris, Thank you for taking the time to share your experience. It's great to hear that you felt well taken care of and that your long journey was worth it. We are dedicated to providing excellent customer service, so we're glad it showed in your experience. Thank you for recommending us to others and we hope you enjoy your BMW! Best wishes, Alexander (Director)


  • 5

    Fantastic family run business.

    By Belinda Garnett on 01 February 2022 | Verified purchase

    Outstanding customer service. What a great experience I had from when I first viewed my car to actually buying it. No sales pitches or pressure I was simply left alone and they were there if needed. Perfect!!! All cars are in immaculate condition I just wish I had found them sooner.

    Reply from Alexander Daniel on 17/04/23

    Dear Belinda, Thank you for sharing your experience with us. We're glad to hear that you had a great experience with our family-run business. Our team takes pride in providing outstanding customer service and ensuring that our cars are in immaculate condition for our customers. We appreciate your feedback and hope to see you again in the future. Best wishes, Alexander (Director)


  • 5

    By Analin Warren on 10 January 2022 | Verified purchase

    very good service

    Reply from Alexander Daniel on 17/04/23

    Dear Analin, Thank you for taking the time to share your feedback. We appreciate your business and are pleased to hear that you had a positive experience with us. If there's anything else we can do for you, please don't hesitate to let us know. Best wishes, Alexander (Director)


  • 5

    By Anonymous on 15 December 2021 | Verified purchase

    First class from start to finish. Pleasant, helpful and informative. Quality stock and fair pricing. I will recommend him.

    Reply from Alexander Daniel on 17/04/23

    Dear customer, Thank you for your positive review. We pride ourselves on offering first-class service to all our customers, from the moment they walk through the door to the moment they drive away in their new car. We are delighted to hear that you had a pleasant, helpful, and informative experience with us and that you were impressed by our quality stock and fair pricing. Thank you for recommending us, and we hope to see you again in the future. Best wishes, Alexander (Director)


  • 5

    By Anonymous on 09 December 2021 | Verified purchase

    They were great from start to finish. The car was valeted and thoroughly checked. Alexander was very communicative and helpful.

    Reply from Alexander Daniel on 17/04/23

    Dear customer, Thank you for your 5-star review. We are glad to hear that you felt we provided great service from start to finish and that the car was in good condition. It was a pleasure doing business with you and we hope to see you again in the future. Best wishes, Alexander (Director)


  • 5

    Fantastic Service

    By Anonymous on 08 December 2021 | Verified purchase

    Great service all round. Communication was great all round. Highly recommend!

    Reply from Alexander Daniel on 17/04/23

    Dear customer, Thank you for taking the time to leave a review. We are delighted to hear that you had a fantastic experience with us and that our communication met your expectations. Your recommendation means a great deal to us and we hope to assist you again in the future. Best wishes, Alexander (Director)


  • 5

    5* Family business

    By Tony Johnson on 15 November 2021 | Verified purchase

    Great Family business that I plan on using again. Friendly, helpful and couldn't do enough for me. Very happy

    Reply from Alexander Daniel on 17/04/23

    Dear Tony, Thank you for sharing your positive experience about our dealership. We are delighted to hear that you found our family business friendly, helpful, and accommodating. We appreciate your feedback and look forward to seeing you again in the future. Best wishes, Alexander (Director)


  • 5

    By Sarah Rodrigues on 09 November 2021 | Verified purchase

    Great experience and very helpful would definitely return!

    Reply from Alexander Daniel on 17/04/23

    Dear Sarah, Thank you for sharing your positive experience! We're glad to have been helpful and we look forward to seeing you again in the future. Best wishes, Alexander (Director)


  • 5

    Excellent service from start to finish

    By Karen Hyslop on 07 November 2021 | Verified purchase

    Excellent service from start to finish would highly recommend

    Reply from Alexander Daniel on 17/04/23

    Dear Karen, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had excellent service with us from start to finish. Your recommendation means a lot to us. We hope you enjoy driving your car! Best wishes, Alexander (Director)