Customer reviews of Alexander Daniel

By Ian M on 27 February 2017 | Verified purchase

Having had various Land Rovers over the last 25 years, I have normally gone to a specialist dealer when looking for a replacement vehicle, being very suspicious of what non-specialists have on sale. I came across Alexander Daniel when browsing AutoTrader and a particular low mileage Freelander caught my eye. I arranged to view the vehicle was given all the time I needed to view and at no time felt pressurised by Paul, the salesman. I have to say that the experience of purchasing this vehicle has changed my view of non-specialist dealers. I have been very happy with the vehicle and the three month warranty provides extra reassurance, should anything go wrong. Would certainly recommend giving Alexander Daniel a try, if looking for a quality low mileage, used vehicle.

Reply from Alexander Daniel on 01/07/17

Dear Ian, thank you for taking the time to post your review. We really appreciate it. We specialise in low mileage vehicles and do our very best to provide top notch customer service. If you have any queries about your car, even after the three month warrenty has ended, we are always happy to help you. Enjoy driving your Freelander! Best wishes, Alexander

By JACK H on 22 February 2017 | Verified purchase

Brilliant garage they held the car for me for 1 month after my deposit vet professional and will be going back there for my next car

Reply from Alexander Daniel on 05/03/17

Dear Jack, thank you for posting your 'brilliant' review. We are pleased that you found our service very professional and look forward to welcoming you back the next time you want to change your car. Best wishes, Alexander

By Mike H on 18 February 2017 | Verified purchase

Bought an 05 reg car so not new, but service received very good. Very helpful with part exchange for my own older car. All in all very good. No hard sell.

Reply from Alexander Daniel on 19/02/17

Dear Mike, it's good to hear that you are happy with your car and our service. We always try to help out with part exchanges if we can. Thanks for taking the time to post your review. Best wishes, Alexander

By Jamie D on 11 February 2017 | Verified purchase

Brilliant service from start to finish and excellent customer care afterwards as well. Highly recommend to anybody. Couldn't be more helpful.

Reply from Alexander Daniel on 19/02/17

Dear Jamie, thank you for taking the time to post your review. It's great to hear that you would recommend us to others. We always do our best to be as helpful as we can - it's important to us that you are happy. Best wishes, Alexander

By Anita W on 11 February 2017 | Verified purchase

Staff so friendly and helpful, nothing to much trouble, absolutely no pushy salesman, would absolutely deal with again. Thank you.

Reply from Alexander Daniel on 19/02/17

Dear Anita, we are over the moon to hear your great review. Our team were really pleased to hear that we are "the best dealership you've ever dealt with". Fantastic! We look forward to meeting you again in the future and in the mean time - enjoy driving your car! Best wishes, Alexander

By Karl P on 06 February 2017 | Verified purchase

Just bought a car from alexander and his team of young professionals, they were there to help and relax through out the process as ive been stung by other dealers in the past. These guys really did deliver as promisd , low milage quality car , service with a smile. Even gave over his office space without hesitation whilst i sorted out the tax and insurance on his office pc. Would recomend the trip to see these guys if they've got what it is youre looking for. Cheers alex and team from a happy shopper.

Reply from Alexander Daniel on 11/02/17

Dear Karl, it's great to hear that you enjoyed your car buying experience. Thanks also for recommending us to others. We always deliver on everything we promise - maintaining customer trust is important to us. We are glad you are a 'happy shopper' and hope you enjoy driving your car just as much. Best wishes, Alexander

By Lee M on 04 February 2017 | Verified purchase

Very professional and attentive with. No hard sell tactics. Nice to deal with Alexander who works daily at the business ensuring all his staff maintain the high customer service they should receive.. The 3 month warranty giving piece of mind.

Reply from Alexander Daniel on 11/02/17

Dear Lee, thank you for posting a great review. I do indeed work at the business every day and it's good to know you like the way we do business. Don't forget, even after your three month warranty has expired, if you have any maintenance queries, feel free to give us a call - we are always happy to help. Best wishes, Alexander

By Christopher W on 04 February 2017 | Verified purchase

Five star service, very friendly staff and offer a genuine no hassle sales experience, I can recommend this dealership very highly, the car I purchased and the other cars in stock all looked in excellent condition and represented good value for money.

Reply from Alexander Daniel on 11/02/17

Dear Christopher, thank you for taking the time to post such a great review. We work hard to source excellent quality cars, so don't need to have a pushy sales approach - our cars sell themselves. We leave our customers alone with the cars, giving people as much time as they need to have a good look, whilst being on hand in the office nearby if they have any questions. We are pleased you had an 'excellent' car buying experience and hope you enjoy driving your car just as much. Best wishes, Alexander

By Shawn B on 28 January 2017 | Verified purchase

Extremely pleased with the Audi A3 purchase , really pleased with the customer service from enquiry to booking appointment with all information shared about the cars history to final purchase and collection of the car

Reply from Alexander Daniel on 11/02/17

Dear Shawn, we are happy to hear that you are pleased with your new car. It is important to us that your whole sales process is efficient, honest and enjoyable. Enjoy driving your Audi A3. Best wishes, Alexander

By George S on 27 January 2017 | Verified purchase

On the 28th of December 2016 my daughter purchased a 16 plate m135 BMW from Alexander Daniel car dealership it was very slick operation. We live in the north east of Scotland and drove over a 700 mile round trip to pick up her beautiful car all through the sale it was completely transparent the paperwork was all done ready as promised and it was a quick signature and back up to Scotland . In my opinion and my daughters we have bought cars from the main dealerships in Audi , Mercedes and BMW and found no difference between theses and Alexander Daniel great job boys would definitely recommend you.

Reply from Alexander Daniel on 11/02/17

Dear George, thank you very much for posting such a great review. We get lots of clients that travel long distances to visit us, so it is important that we are clear and transparent about everything. We are a small family run business, but our team works hard to make sure our customer service is comparable to a main dealer. We hope your daughter enjoyed the 700 mile drive back to Scotland in her new car. Best wishes, Alexander