Customer reviews of Alexander Daniel

By Ian O on 06 April 2017 | Verified purchase

Recently bought a car from Alexander Daniel and can only praise from start to finish the experience. Very friendly and not in the least pushy, the latter which almost becomes the norm these days.Staff are well trained, courteous, helpful and polite. End result, excellent and a very pleasant experience and would definatly deal with again in the future.

Reply from Alexander Daniel on 22/07/17

Dear Ian, thank you for taking the time to write such a glowing review - we really appreciate your feedback. It's great to hear positive feedback about our team and that you plan to deal with us again in the future. In the mean time - we hope you enjoy driving your car! Best wishes, Alexander (Director)

By Duncan M on 28 March 2017 | Verified purchase

Top notch, easy to deal with, car as described - a pleasurable buying experience

Reply from Alexander Daniel on 22/07/17

Dear Duncan, thank you for taking the time to let us know how we are doing. It's good to hear that you enjoyed your buying experience. Remember - we are always here to help if you have any questions about your vehicle in the future. We hope you continue to enjoy driving your car. Best wishes, Alexander (Director)

By Brendan P on 09 March 2017 | Verified purchase

Amazing experience Alexander was totally honest about the vehicle, on our arrival the vehicle was exactly as described if not better fantastic service would not buy from anywhere else

Reply from Alexander Daniel on 22/07/17

Dear Brendan, we really appreciate that you took the time to share details of your car purchase experience. It was also good to hear that you found your 'vehicle was exactly as described'. We always put a great deal of effort into providing detailed descriptions for our vehicles. Often customers travel from across the UK to purchase their car, so it is vital that the car is exactly as described to make sure they don't have wasted journeys. Hearing that you wouldn't buy from anywhere else makes us proud, so we look forward to seeing you again in the future. Best wishes, Alexander (Director)

By Paul H on 06 March 2017 | Verified purchase

Very good business to deal with. Friendly, smart and professional. I found Alexander to be thru in doing the paperwork and explaining various option available to me in my purchase. This is a business i would recommend to anyone and would go back to in the future.

Reply from Alexander Daniel on 22/07/17

Dear Paul, thank you for posting your feedback. It's great to hear that you found our approach to be professional and thorough. We are also over the moon to hear that you would recommend us to anyone and look forward to welcoming you back in the future. Best wishes, Alexander (Director)

By Joe R on 04 March 2017 | Verified purchase

Thanx to Alex my wife has a Amazing first car. His service was outstanding and very friendly. He gave us all the space and time to make our own decisions over the car, We never once felt pushed in any way to buying the car. Excellent garage and owner.

Reply from Alexander Daniel on 21/07/17

Dear Joe, thank you for taking the time to post your review - we really appreciate it. It's good to hear that you and your wife are pleased with your car and the sales process. We go to great lengths to source high quality cars and have a policy of no pressure sales. We hope you and your wife enjoy driving your car! Best wishes, Alexander (Director)

By Jason R on 04 March 2017 | Verified purchase

We contacted Alexander, as good customer and value foe money are important to us. His 5 star reviews, way passed the experience we had whilst purchasing our car. We highly recommend Alexander Daniels for his high quality of vehicles and high quality of customer service. We will definitely be returning in the future.

Reply from Alexander Daniel on 21/07/17

Dear Jason, thank you for posting your five star review. We work hard to provide outstanding customer service, whilst offering competitively priced vehicles, so it's fantastic to hear that we surpassed your expectations. Thanks for recommending us to other customers, this is much appreciated. We look forward to seeing in the future. Best wishes, Alexander (Director)

By Alan M on 01 March 2017 | Verified purchase

Very friendly and hassle free staff, no pressure sales which was refreshing too. Overall a pleasure doing business with them.

Reply from Alexander Daniel on 21/07/17

Dear Alan, thank you for taking the time to post your review. We're pleased that you would recommend Alexander Daniel to others. We focus on sourcing excellent quality vehicles so we don't need to resort to high pressure sales. We leave all our clients to look round the vehicle for as long as they like, without us looking over their shoulder, so making the whole process as hassle free as possible. It was a pleasure doing business with you too - we hope you enjoy your car! Best wishes, Alexander (Director)

By Wayne M on 28 February 2017 | Verified purchase

Slight niggle at the beginning with purchasing the vehicle but who can predict cars. Amazing guy Alex is seems very genuine and if there are any problems with the car I'm sure he will stand up to his word and help me through any issues. Car drives spot on, kids and partner love it and I'm sure a few years of trouble free motoring is ahead. Wayne Matthews

Reply from Alexander Daniel on 21/07/17

Dear Wayne, I'm sorry to hear that you had a slight niggle with your car. Before we send out all of our vehicles we make sure they are fully checked by our mechanics to make sure they are roadworthy and reliable. We are sorry if something slipped through the net, but I'm glad we managed to get everything sorted out for you. As promised when you purchased your car, we will always help you out if you have any future queries with the vehicle. We want you and your family to drive away happy and remain happy with your car and our service. I'm pleased you love the car and hope you enjoy driving it. Best wishes, Alexander (Director)

By Ian M on 27 February 2017 | Verified purchase

Having had various Land Rovers over the last 25 years, I have normally gone to a specialist dealer when looking for a replacement vehicle, being very suspicious of what non-specialists have on sale. I came across Alexander Daniel when browsing AutoTrader and a particular low mileage Freelander caught my eye. I arranged to view the vehicle was given all the time I needed to view and at no time felt pressurised by Paul, the salesman. I have to say that the experience of purchasing this vehicle has changed my view of non-specialist dealers. I have been very happy with the vehicle and the three month warranty provides extra reassurance, should anything go wrong. Would certainly recommend giving Alexander Daniel a try, if looking for a quality low mileage, used vehicle.

Reply from Alexander Daniel on 01/07/17

Dear Ian, thank you for taking the time to post your review. We really appreciate it. We specialise in low mileage vehicles and do our very best to provide top notch customer service. If you have any queries about your car, even after the three month warrenty has ended, we are always happy to help you. Enjoy driving your Freelander! Best wishes, Alexander

By JACK H on 22 February 2017 | Verified purchase

Brilliant garage they held the car for me for 1 month after my deposit vet professional and will be going back there for my next car

Reply from Alexander Daniel on 05/03/17

Dear Jack, thank you for posting your 'brilliant' review. We are pleased that you found our service very professional and look forward to welcoming you back the next time you want to change your car. Best wishes, Alexander