Customer reviews of Alexander Daniel

By Aneela G on 05 September 2017 | Verified purchase

I usually buy my cars from main dealerships, so this was quite daunting for me to buy from 'independent trade', however I can honestly say that this was a much better buying experience for me. Alexander (and his father!) were far more professional, helpful, and friendlier than any main dealership I have been to. A pleasant person to deal with, no dreaded "car salesman" pressure, 100% professional and trustworthy. Thank you for making the process so relaxed and easy, especially part exchanging my old car. I look forward to dealing with you again in the future, and will definitely be recommending you to all my friends and family.

Reply from Alexander Daniel on 02/10/17

Dear Aneela, it is fantastic to read such a great review about our company. We work hard to provide the best service possible, so it's great to hear that you preferred us to main dealerships. We understand that car buying can be a daunting process and so do everything we can to make sure this is as easy (and enjoyable) as possible for our clients. We are pleased to hear that you would like to deal with us again in the future and thank you for recommending us to your friends and family. Best wishes, Alexander (Director)

By John F on 01 September 2017 | Verified purchase

Great family run business, very friendly and nothing was to much trouble, the car was valeted to a high standard, i would highly recommend them to anyone wanting a good low mileage car, thanks guys

Reply from Alexander Daniel on 02/10/17

Dear John, you have hit the nail on the head - we are indeed a close knit family business. We provide the same quality of service to our customers that we would expect to receive ourselves. Thanks for mentioning the quality of the valeting - our staff were pleased to hear your feedback! And thanks for recommending us to others, this is much appreciated. Best wishes, Alexander (Director)

By Adrian L on 30 August 2017 | Verified purchase

Lovely people to deal with and well prepared car. Have only had it a few days but all fine so far. Reassuring that they will resolve any problems for 3 months after taking delivery. Felt like a very trustworthy buying experience without any sales pressure at all. Assuming everything stays fine with my existing purchase, I will certainly consider them again in the future.

Reply from Alexander Daniel on 02/10/17

Dear Adrian, we're pleased to hear that you found us to be trustworthy and reassuring. We always help our customers out with any queries. Even after your warranty has expired we will always try to help you as much as we can. Thank you for considering us again in the future, we hope to see you again! Best wishes, Alexander (Director)

By Cameron R on 30 August 2017 | Verified purchase

I purchased my first car - black Toyota Aygo 07 plate earlier this month, i need to say that the service was outstanding. Noticed a brilliant price on such a low milage car with other models of the same price, year and condition at an extra 30,000 miles at other dealers. Booked a viewing and test drive first with fantastic contact between myself and the dealer - follow up confirmation and welcoming staff. The car was outstanding with the exclusion of a couple very minor nicks as outlined in the ad. Service was brilliant with the chance to have a necessary new rear-view mirror and a scratch removed - happened very quickly/outstanding standard. Free to view and drive the car entirely with all questions answered. Purchasing the car was a smooth and swift process with extremely helpful staff offering assistance with any potential future issues that could possibly arise, but I can't see that happening with this little gem of a car. I would highly recommend this dealer, without a doubt.

Reply from Alexander Daniel on 02/10/17

Dear Cameron, thank you for taking the time to post such a detailed review. We really appreciate this as it shows exactly how we work. We specialise in offering low mileage cars at competitive prices and are also always very honest and detailed in our description of the cars. Our clients often travel long distances to visit us, so it is important that it isn't a wasted journey. Thank you for recommending us to others. We're glad to hear that your car is 'a gem' and hope you enjoy driving it! Best wishes, Alexander (Director)

By Matthew S on 23 August 2017 | Verified purchase

Very happy with the car. Excellent no pressure service from start to finish. Would definitely buy from here again.

Reply from Alexander Daniel on 18/11/17

Dear Matthew, thank you for taking the time to post your five star review. We're pleased to hear that you would buy from us again and look forward to seeing you in the future! Best wishes, Alexander (Director)

By Mark B on 14 August 2017 | Verified purchase

Bought a 2006 Astra SXI from Alexander recently. Extremely happy with the service I received. A friendly, no pressure atmosphere and nothing was too much trouble. The after sales service is outstanding and they go above and beyond to make sure the customer is 100% happy. I would definitely buy from there again. 5 star service.

Reply from Alexander Daniel on 02/10/17

Dear Mark, thank you for your five star review. Our after sales service is just as important as the vehicles themselves. It's important that if a customer has a query after they have bought their car, we will help them quickly and efficiently. We are a small family business and so always go the extra mile to make sure our clients are happy. We look forward to welcoming you back in the future. Best wishes, Alexander (Director)

By NATHAN R on 09 August 2017 | Verified purchase

From start to finish my experience was nothing short of fantastic.. Great communication. Delt with fast and precise.. No hassle and a really easy transaction.. I'm very happy with my purchase. I will definantly use this company again and very trust worthy and reliable.

Reply from Alexander Daniel on 02/10/17

Dear Nathan, thank you for taking the time to post a review for us. We really appreciate it. We're pleased to hear that you are very happy with your car and look forward to seeing you again in the future! Best wishes, Alexander (Director)

By BARBARA O on 01 August 2017 | Verified purchase

Very good customer service and got a great car from this dealer

Reply from Alexander Daniel on 01/08/17

Dear Barbara, we are delighted to read your five star review. It's great to hear that you felt you received 'good customer service' and that you bought a 'great car'. We hope you enjoy driving it! Best wishes, Alexander (Director)

By Wilfred G on 28 July 2017 | Verified purchase

Excellent service from friendly staff. The vehicle was thoroughly valeted and was completely as described in the advert. I would not hesitate to recommend this dealer to anyone.

Reply from Alexander Daniel on 01/08/17

Dear Wilfred, we are over the moon to hear that you enjoyed your car buying experience. Cars are a big financial commitment, so it's important that you receive excellent service. Thank you for recommending us to others. Best wishes, Alexander (Director)

By Lee F on 22 July 2017 | Verified purchase

Very professional approach and wasn't 'too pushy'. Dealt with Daniel and was very helpful. When picked up the car it was spotless, drives smooth and very satisfied. Receiced all service history and even helped with taxing online. Would definitely recommend them. Lee Fletcher.

Reply from Alexander Daniel on 23/07/17

Dear Lee, thanks for posting your five star review - we really appreciate it. As we carefully source high quality stock, we don't need to adopt 'pressure sales' tactics to sell our cars. It's good to hear that you found us to be professional and helpful and we are pleased that you would recommend us to others. We hope you enjoy driving your car! Best wishes, Alexander Daniel (Director)