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Customer reviews of Alexander Daniel

At Alexander Daniel we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and straightforward as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alexander Daniel

Alexander Daniel

Based on 168 customer reviews

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  • 5

    Excellent experience!

    By Kurt T on 30 August 2016 | Verified purchase

    I gave Alexander a call and from there on in the service i received was absolutely FANTASTIC! When the time came to go and view the car, I was greeted by Alexander who welcomed me warmly and directed me to the vehicle (which was pristine). Alex insisted I view the car by myself without feeling harassed or pressured (we later talked in detail about the car in the comfort of his office). He is an upfront, honest gentleman and the sale was so pleasant and easy. I would 100% recommend this garage to anybody. If they've got the car you're looking for I would have no problem in saying you need to look no further! BRILLIANT!

    Reply from Alexander Daniel on 18/10/16

    Dear Kurt, thank you for your great review. It is always nice to hear such good things about the way we deal with our customers. We really do appreciate your feedback and hopefully look forward to meeting again in the future! Best wishes, Alexander

  • 5

    Well worth a visit

    By Mary S on 25 August 2016 | Verified purchase

    Excellent, very helpful and understanding . After having a bad car accident I visited a few places to find a new car they were by far the people and place that stood out. Thankyou

    Reply from Alexander Daniel on 18/10/16

    Dear Mary, thank you for taking the time to post a review for us. Reviews are important to our business, so we do appreciate this. We are pleased that you were able to find a car after your accident and hope that you enjoy driving it for many years to come. Best wishes, Alexander

  • 5

    Excellent buying experience.

    By Paul H on 20 August 2016 | Verified purchase

    Very courteous, no pressure sales. Excellent comms, always helpful and a genuine desire to provide good service. The icing on the cake is that the car seems excellent and was bought at a competitive price. Highly recommended!

    Reply from Alexander Daniel on 18/10/16

    Dear Paul, thank you for your great review. We appreciate your feedback. If you have any queries with anything in the future, please let us know and we will be happy to help. Best wishes, Alexander (Director)

  • 5

    A Great Customer Experience

    By Yvonne F on 15 August 2016 | Verified purchase

    I have recently purchased 2 vehicles from Alexander Daniel's - this is my 3rd time of buying from them. I always receive a personal service, I don't feel pressured to buy, any questions I ask are answered openly and honestly. My needs and requirements are taken into consideration and advice is freely and readily available . I have only ever received an excellent standard of customer service from them. You can buy with peace of mind knowing that they value their customers.

    Reply from Alexander Daniel on 25/10/16

    Dear Yvonne, We hope you are enjoying your new cars. Thank you for taking the time to post a review for us. We wanted to thank you for your custom once again. As already mentioned, you know we will always look after you and hopefully look forward to seeing you again in the future. Best wishes, Alexander

  • 5

    Don't bother they don't !

    By Susan T on 19 September 2018 | Purchase not verified

    About five or six weeks ago I e mailed Alexander Daniel with an enquiry about a terrano they had for sale , i received no reply . A week later I gave them the benefit of the doubt and telephoned them , the gentleman I spoke to told me the vehicle was in the work shop being checked over and they would give me a call in four or five days time when the vehicle was ready to view , five or six weeks later still waiting for that call ! sorry guys only giving you one star because I can't submit a review with out it !

  • 5

    Highly recommend, excellent service

    By Ian & Denise H on 15 May 2018 | Purchase not verified

    Fantastic place to buy a car. Andy & Alex were very friendly and professional. Great customer service and they made the whole process easy and stress free. I would highly recommend them.

  • 5

    Good car, polite but far from professional

    By Evangelos T on 24 April 2018 | Purchase not verified

    I am an Aerospace Engineer with a PhD and I build and race cars in my free time. Car: Toyota MR2 Tf300 2006, 53k, good condition, no service history. Kind and helpful on the surface, but if the slightest remark on the condition of the car or an opinion about the car or a part of it is faced with suspicion and negativity I didn't ask for a discount), which can be quite tiring and does not help the resolution of any potential issues. I didn't expect that as they have very good reviews which is possibly by positive people that they don't necessarily need to be experts in the life about cars and just want a good one to drive it. They promised me: valeting,new alternator belt, 4 wheel alignment (it was out by more than 100%) and they did nothing. When I told them that the engine burns a lot of oil (1 lt per 200 miles) they reassured me that the engine is in perfect condition but if I wanted to bring it to their premises for inspection, to check the oil first and top up!!!! Your conclusions

  • 5

    Excellent service!

    By Carl S on 06 March 2018 | Purchase not verified

    The Staff there were very helpful and friendly, they even sent me the spare key which I had forgotten, by post. I took my car to part ex. and came out with my new Kia Sorento within the hour. 5 star service!

    Reply from Alexander Daniel on 18/04/18

    Dear Carl, thanks for taking the time to post your review. We appreciate your comments as we pride ourselves on providing excellent customer service. Best wishes, Alexander

  • 5

    Excellent dealership

    By Steve H on 18 February 2018 | Purchase not verified

    I purchased a car from Alexander Daniel largely due to the excellent reviews I'd seen written about them and the company. From the moment I arrived I was treated with a warmth and friendliness that came very natural from both Alex and Andy, without any pressure to buy and in a very relaxed environment. On purchasing the car a couple of unforeseen and very minor issues occurred with a couple of sensors, this was dealt with without question and they did bend over backwards to get them sorted to my full satisfaction. My experience with them and the company has been superb and I cant recommend them highly enough. I wish you both Alex and Andy all the very best and you'll be seeing me again when I'm next in the market for a car! Thanks, Steve

    Reply from Alexander Daniel on 23/02/18

    Dear Steve, thank you for posting such a glowing and detailed review. We are very selective about the sourcing of our cars to make sure they are of high quality. All vehicles also receive a full inspection before they are driven off the forecourt. However the nature of pre-owned vehicles means that from time to time there may occasionally be a minor issue with a car. Great after-sales service is just as important to us as the sale itself, so we have a policy of fixing vehicles promptly and efficiently. It is always useful for other customers to hear how we treat our clients in these situations, so we thank you for taking the time to post your feedback. We hope you enjoy driving your car and look forward to welcoming you back in the future. Best wishes, Alexander (Director)

  • 5

    Toyota Avensis estate

    By Yvonne B on 10 February 2018 | Purchase not verified

    Enjoyed our visit ..nice and relaxed and no pressure, found just the car we were looking for in super condition for year, we travelled from Lincoln to get it and very happy with car.. Thanks D&A

    Reply from Alexander Daniel on 17/02/18

    Dear Yvonne, it's great to hear that you enjoyed your visit. Car buying should be a stress-free and enjoyable process. We often get clients driving from across the UK, so it's good to hear that your journey was worthwhile. We hope you enjoy driving your car. Best wishes, Alexander (Director)