Customer reviews of Alexander Daniel

By Steven B on 13 January 2018 | Verified purchase

Excellent service from the second I arrived , very professional. The sales man was very pleasant , no pressure to buy and they made the process very smooth. Will definitely recommend to friends and family. Thank you.

Reply from Alexander Daniel on 17/02/18

Dear Steven, thank you for posting such a fantastic review. We are a small family run business, but work hard to offer the same service as the large main agents. It's great to hear that you will recommend us to your friends and family. Best wishes, Alexander (Director)

By Howard K on 06 January 2018 | Verified purchase

Great friendly, no pressure, service. Very helpful.

Reply from Alexander Daniel on 17/02/18

Dear Howard, thanks for posting your five star review. We have a very low key, no pressure approach to business, so it's great to hear your positive feedback. Enjoy driving your car. Best wishes, Alexander (Director)

By Ana G on 27 December 2017 | Verified purchase

Great customer service from a friendly bunch. Easy to locate and a nice selection of cars. The car I bought was exactly what I was looking for and drives really well. Had a good test drive and they were able to have the car delivered to me.

Reply from Alexander Daniel on 17/02/18

Dear Ana, thank you for taking the time to post such a great feedback. The team are pleased to hear that you found us to be very friendly. It's also great to hear that you are pleased with your car. Happy driving! Best wishes, Alexander (Director)

By Steve H on 27 October 2017 | Verified purchase

Excellent experience , decent car at a good price . Owners very friendly without being pushy and fitted a new battery without me asking when they realised the existing one wasn't great . I will be back again when I replace my second car. Recommended

Reply from Alexander Daniel on 18/11/17

Dear Steve, it's fantastic to hear that you had an excellent experience buying your car from us. We make sure that all of our cars are in tip top condition before they leave our showroom, as it's really important to us that our clients are happy. We look forward to seeing you again in the future. Best wishes, Alexander (Director)

By Brendon B on 24 October 2017 | Verified purchase

Grate seller, not a mark on freelander 2 drives like new for a 10y old car, let's you get on with looking around with out hassling you, talked throu paperwork thoroughly Grate seller Grate seller

Reply from Alexander Daniel on 18/11/17

Dear Brendon, thanks for your review. We appreciate your feedback and are pleased that you love your car! Best wishes, Alexander (Director)

By Mark J on 19 October 2017 | Verified purchase

I don’t normally write reviews, but on this occasion I feel I must. This is in response to the negative comment left on 17/10/17. The way we were treated from the word go was the most polite, professional way I could wish for. We called the garage in the morning to ask if the car was still for sale. We were told the car was available, but it will be sold on a first come first served basis. They said they have had several phone calls about the car, and could not guarantee it would be available by the time we got there. When we arrived, we were met by a very polite young man. He said we can inspect the car and if we were happy he would take us for a test drive. We were left alone to view the car, and had no pressure at all to buy the car, or any “salesman speak” from anyone at the garage. I would recommend this garage to anyone who is looking for a quality used car. Alexander could not have treated us better, and made buying this car a very pleasurable experience.

Reply from Alexander Daniel on 21/10/17

Dear Mark, thank you for taking the time to feedback about your experience. We appreciate this as online reviews give readers a good insight into how we do business. We are very particular about the quality of vehicles we sell, so our cars are very popular. This also means that we don't need to employ any high pressure sales tactics as our vehicles speak for themselves. It's great to hear that your car buying process with a pleasurable experience. We hope you enjoy driving your car. Best wishes, Alexander (Director)

By Lee S on 19 October 2017 | Verified purchase

Excellent place to buy a car yesterday I picked up a very nice corsa limited edition in mint condition very friendly excellent customer service I would highly recommend them

Reply from Alexander Daniel on 21/10/17

Dear Lee, it's great to hear such a fantastic review about us. We put lots of effort into sourcing our cars carefully and making sure they are in excellent condition. It's important that our customers drive away happy in a reliable car that they love. Thank you for recommending us to other car buyers. Enjoy driving your car! Best wishes, Alexander (Director)

By Stephanie H on 19 October 2017 | Verified purchase

Found Alexander and his team very helpful,from phoning about the vehicle to driving the car away.The showroom is very bright,clean & very professional,we were given somewhere comfortable to sit to sort everything out,and were given help with road tax and insurance online so i could drive the new car away the same day. - nothing was too much trouble.We were also given an excellent recommendation for somewhere to eat on the way back home!! I wouldn't hesitate in recommending Alexander Daniel to anyone looking to buy a new car,I'm absolutely thrilled with mine,& certainly would return in the future!

Reply from Alexander Daniel on 21/10/17

Dear Stephanie, thank you for posting such a glowing review. It's good to hear you liked our showroom - we are very 'house proud' and like to keep everything looking good. We always go the extra mile with our clients and help people out as much as possible. We're happy to hear that you are thrilled with your car and look forward to welcoming you back in the future. Best wishes, Alexander (Director)

By Kate G on 11 October 2017 | Verified purchase

Lovely car. Just what I've been looking for for months now.

Reply from Alexander Daniel on 21/10/17

Dear Kate, thank you for taking the time to post a five star review. The success of our business is largely based on the careful sourcing of quality vehicles, so it's great to hear that you found exactly what you were looking for. Best wishes, Alexander (Director)

By IAN R on 06 October 2017 | Verified purchase

I recently purchased an Audi TT from Alexander Daniel. I was treated with respect, not rushed or manipulated, this was a very pleasant experience - they are friendly and professional and appear trustworthy. I have only had the vehicle a short time and everything appears fine. I am more than satisfied and I would definitely recommend them to anyone.

Reply from Alexander Daniel on 21/10/17

Dear Ian, it's great to hear that you had an excellent buying experience at Alexander Daniel. We treat our clients in the same way we would expect to be treated ourselves, so it's good to hear that you would recommend us to others. If you have any queries about it in the future, even after your warranty has expired, feel free to give us a call as we are always happy to help. We hope you continue to enjoy driving your car. Best wishes, Alexander (Director)